Privacy Policy

Effective Date: 01.01.2025

At Pure Gold Jewellers, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when visiting or making purchases on our website. By using pugold.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you create an account, make a purchase, or contact us, we may collect the following personal information with your consent:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)
• Purchase history
• Communication preferences

b. Non-Personal Information

We may automatically collect general information that does not identify you personally, such as:

• IP address
• Browser type and version
• Device type
• Time and date of your visit
• Pages viewed and time spent on the website
• Referral sources

2. How We Use Your Information

We collect and process your information to provide you with the best possible shopping experience and to fulfil our obligations to you.

• Manage your account
• Process orders and deliver products
• Communicate with you
• Improve our website and services
• Conduct research and analyze trends
• Customize your experience
• Comply with legal requirements

3. Disclosure of Personal Data

a. Third-Party Service Providers

We may share your information with trusted third-party providers for operations like payment processing, hosting, analytics, and marketing.

b. Legal Compliance

We may disclose your information to comply with legal obligations or protect rights and safety.

c. Business Transactions

In case of mergers or acquisitions, your data may be transferred.

4. Security Measures

We use robust security measures:

• Secure servers
• Encrypted payment processing
• Access control safeguards

5. Cookies

pugold.com uses cookies to enhance user experience.

6. Links to Third-Party Websites

We are not responsible for third-party websites.

7. Your Rights

• Access: Request your data
• Correction: Fix inaccurate data
• Deletion: Request removal
• Objection: Stop marketing use
• Preferences: Manage communication

8. Choice / Opt-Out

• Unsubscribe via email
• Update account settings
• Email: customercare@pugold.com

9. Changes to this Privacy Policy

We may update this policy anytime. Continued use means acceptance.

10. Contact Us

If you have questions, contact us: